Why Our Brokerage Clients Stay With Us
We work hard for our clients every day. Our customers recognize the
clear benefits of choosing NoGlobalBorders as their customs broker,
and that's why they remain our customers.
of NoGlobalBorders Brokerage:
When we sign a brokerage contract with your organization,
you can be sure that you are not paying more for our service than
any of our other clients. Our prices reflect our cost to provide
the service, not your willingness to pay more than the next guy.
Your price will be based on the amount of work we have to do, not
on a meaningless factor like the value of the shipment.
Access to Your Information
Our agreed upon price with your organization is
sacrosanct. We guarantee that you won't find unexpected charges
like "fax charges" or "disbursement charges"
at ridiculous rates of interest!
Want to see exactly how much you owe Canada Customs so far this
month? Or how much duty you paid on auto parts last quarter? Find
out through our MyNGB
web-browser based service. Our brokerage customers have complete
and secure online access to all the data generated in the course
of clearing their shipments into Canada. As an NGB Brokerage client,
this service is provided at no extra cost to you.
For Process Improvement
Because all of your inbound traffic documentation passes through
us, we can often identify opportunities for you to make improvements
to your trade processes that will directly impact your bottom
line. We can generate useful freight reports and landed-unit-cost
reports to provide insight into your real costs. We can also identify
your carriers and vendors who add real value to your supply chain,
and those that delay shipments or provide poor documentation.
Have a question about exports? Want to speak to someone about
a product classification? Need some advice about EDI-friendly
carriers? Call our customer service desk! Our customer service
professionals know customs, and are available 24x7 to ensure that
your emergencies don't stay emergencies for long.
Investment In Technology
NoGlobalBorders continually strives to improve our service, in
part through significant technology investment. As an example,
our MyNGB Platform affords
our clients a way to query their data to help them run their businesses
better. We also work with our clients' carriers and suppliers
to find new ways to receive electronic shipping and invoice information,
and explore innovative ways to support them in delivering our
clients' goods to them more quickly.
For Non-Resident Importers
As a foreign exporter to Canada, you may be eligible to participate
in the Non-Resident Importer (NRI)
program. By using NoGlobalBorders to prepare import documentation
for goods that you are shipping to Canada, you can ensure that
your goods will face minimal delays at the border. This translates
into faster delivery times, and better service for your
Canadian clients. In addition, by taking advantage of
our low brokerage rates, you may even elect to absorb the brokerage
costs on behalf of your clients. In this way, you can solidify
your own customer relationships and generate even more business