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How NoGlobalBorders Brokerage Works
Because we started as a self-clear
software provider, NoGlobalBorders has had nine years working
directly with Canadian importers, understanding the difficulties
that they face in getting their goods into Canada while managing
seemingly conflicting goals. We know how frustrating it can be to
ensure compliance, manage your broker relationship, and somehow
keep a lid on costs to keep your organization competitive..
When we started planning the NGB Brokerage operating model, we
had a great deal of feedback from our self-clearance clients to
draw from. By understanding the reasons that they switched from
paying a customs broker to using our self-clear software, we could
avoid alienating our own brokerage customers. We (and our brokerage
clients) think we've succeeded beyond our expectations.
If you're contemplating switching brokers, or looking for one
for the first time, read on to discover why NoGlobalBorders may
be your ideal solution.
 "No-Haggle"
Pricing - Total Price Transparency
When asked, our self-clear clients cited the uncertainty of how
much to budget for their brokerage as a key factor in their decision
to do their own clearance. At NGB Brokerage, we address this by
having standard pricing. Our pricing is based only on the amount
of work we have to do to prepare and file your customs documentation.
There are no fax and phone charges, no "disbursement fees",
and no sliding scale based on the value of the shipment. We only
bill you once a month, not every time you bring something into
the country, which allows you to better manage your cash flow.
Although we do proffer discounts for high-volume customers, we
will share the discount table with you, so you can be assured
that when you hit those volumes, the discounts will kick in.
Active
Process and Compliance Management
Our rates are among the best in the industry, but we aren't a
"discount" broker. The quality of our brokerage and
customer service is without peer, which is why our clients stay
with us. We can't provide this consistently high level of service
without truly understanding our clients' businesses. To ensure
that we maintain complete compliance, and to protect our clients
from hefty AMPS penalties,
we talk to their vendors, ask questions about the goods, and regularly
identify opportunities to reduce duties or obtain refunds.
Gain-Sharing as a Fundamental Principle
We work with our brokerage clients to help them and their vendors
automate the customs process by integrating with their current
computer systems. If asked, we will work with you and your vendors
to receive electronic information from you which we can then use
to more rapidly prepare your documentation. Because this reduces
our work burden, you will benefit from a lower rate. In this way
NGB Brokerage becomes your business partner, sharing the cost
savings and helping you further reduce your products' landed-unit
cost.
Business
Analysis and Support Tools
NGB Brokerage does not simply clear your goods and mail you an
invoice. The process of customs clearance generates significant
business information that you can use to support your business.
Careful analysis of this data can provide insights which you can
leverage to achieve competitive advantage. At NGB Brokerage, we
are constantly developing tools for you to derive even more value
from our services. Our MyNGB
service can help you identify and chart the landed unit costs
of your products over time. Use the data to monitor your carrier
performance, and verify your vendor pricing agreements. Planned
enhancements will allow you to compare various vendor/carrier
scenarios to determine the fastest or cheapest way to get your
goods into the country. And NGB will be there the whole way, facilitating
the transaction and acting as your advocate.
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